Refund policy
We hope you love your ANYA piece. However, if something isn't right, we're here to help.
Returns
Due to hygiene reasons, earrings are not eligible for return or exchange.
For all other categories, returns are accepted only in the event of:
- A damaged product
- An incorrect product received
To initiate a return request, please contact us within 48 hours of delivery with photographs of the product and packaging.
Exchanges
Eligible products may be exchanged subject to stock availability and approval by our customer care team.
Refunds
Once the returned product has been received and inspected, approved refunds will be processed to the original payment method within 7–10 business days.
Shipping charges, if applicable, are non-refundable.
Non-Returnable Items
The following are not eligible for return or exchange:
- Earrings
- Products showing signs of wear
- Products damaged due to misuse or improper care
- Items purchased during final sale or promotional clearance events
Need Assistance?
For any return or refund-related queries, please contact us at: care@wearanya.com
Your trust means everything to us. If there's ever an issue with your order, we'll do our best to make it right.
