Refund policy

We hope you love your ANYA piece. However, if something isn't right, we're here to help.

Returns

Due to hygiene reasons, earrings are not eligible for return or exchange.

For all other categories, returns are accepted only in the event of:

  • A damaged product
  • An incorrect product received

To initiate a return request, please contact us within 48 hours of delivery with photographs of the product and packaging.

Exchanges

Eligible products may be exchanged subject to stock availability and approval by our customer care team.

Refunds

Once the returned product has been received and inspected, approved refunds will be processed to the original payment method within 7–10 business days.

Shipping charges, if applicable, are non-refundable.

Non-Returnable Items

The following are not eligible for return or exchange:

  • Earrings
  • Products showing signs of wear
  • Products damaged due to misuse or improper care
  • Items purchased during final sale or promotional clearance events

Need Assistance?

For any return or refund-related queries, please contact us at: care@wearanya.com

Your trust means everything to us. If there's ever an issue with your order, we'll do our best to make it right.